Blame the bot: anthropomorphism and anger in customer–chatbot interactions C Crolic, F Thomaz, R Hadi, AT Stephen Journal of Marketing 86 (1), 132-148, 2022 | 150 | 2022 |
Hedonic escalation: When food just tastes better and better C Crolic, C Janiszewski Journal of Consumer Research 43 (3), 388-406, 2016 | 58 | 2016 |
The influence of product aesthetics on consumer inference making C Crolic, Y Zheng, JA Hoegg, JW Alba Journal of the Association for Consumer Research 4 (4), 398-408, 2019 | 29 | 2019 |
Influencing those who influence us: The role of expertise in the emergence of minority influence JJ Clarkson, RG Dugan, C Crolic, R Rahinel Journal of Experimental Social Psychology 89, 103976, 2020 | 6 | 2020 |
Social media use and psychological well-being C Crolic, PP Zubcsek, AT Stephen, G Brooks Marketing Science Institute Working Paper Series, 2021 | 3 | 2021 |
Essence Slows the Rate of Hedonic Decline By Adding Meaning B Bilgin, C Crolic ACR North American Advances, 2020 | | 2020 |
Blaming the Bot: Anthropomorphism Exacerbates Negative Responses From Angry Customers R Hadi, C Crolic, F Thomaz, A T Stephen ACR North American Advances, 2019 | | 2019 |
Don’T Stop! Partitioning Increases Satiation to Food C Crolic, Y Yang, Y Gu ACR North American Advances, 2018 | | 2018 |
Don’t Give Me Breaks: Partitioning Hedonic Experiences Influence Adaptation C Crolic, Y Yang, Y Gu ACR European Advances, 2018 | | 2018 |
Loving a Loser: Experiential Learning Increases the Desire for Non-Favorite Consumption Categories C Crolic, C Janiszewski ACR European Advances, 2018 | | 2018 |
On the Cutting Edge: the Relationship Between Expertise and Social Influence in Evaluating Normative and Innovative Opinion. R Dugan, J Clarkson, C Crolic ACR North American Advances, 2016 | | 2016 |